Catch the unsafe replies
your AI support is sending.
Amara is the antivirus for AI customer support. It audits every reply your AI agent sends against your own policy, flags the unsafe ones, and shows exactly what should have happened instead: approve, rewrite, human review, or block. See it on your live AI with a Reply Audit on your real data.
Every reply flows through Amara, and comes out decided.
One decision on every AI reply.
Click any decision to see it run on a real reply.
One control plane for customer-facing AI.
Click any module to see what it does.
A refund demand, caught before it ships.
The AI draft would have promised an unauthorized full refund into a live chargeback threat. Amara blocks it, explains why, and sends a safe rewrite that escalates instead. Logged as evidence, added as a regression test.
“I was charged twice. Refund me now or I am disputing this with my bank.”
“I am sorry. I have issued a full refund to your original payment method.”
Unauthorized refund promise. Chargeback threat. Billing verification missing. Escalate to billing.
“I am escalating this to our billing team now to review the duplicate charge and follow up.”
When a wrong reply costs real money, AI support runs through Amara.
Built for teams in fintech, insurance, healthcare, marketplaces, subscriptions, travel, and telecom, where refunds, billing, identity, and sensitive data make every reply a liability. Start in Shadow Mode, prove the catch, then enforce.
Built to sit in the path of real conversations.
A live layer touching customer messages has to be safe by default. Amara starts redacted, isolated, and fully logged, not retrofitted.
See exactly what your AI is getting wrong.
Run a Reply Audit on your real conversations. In days you get the report: the unsafe replies your AI sent, the policy violations, the exposure, and the fix for each.